Man and a van6259268

Are you looking for a cost effective and reliable man and a van in Northampton? What is the most important thing you consider when hiring a man with a van service? Most people will say price, they want a man and a van that is going to be cheap but is cheap always better? Does the cheapest quote have any hidden extra’s, does the driver have full goods in transit insurance if not what happens if one of your items gets damaged or broken whilst in the back of the van?

From experience here are some of the things you should watch out for when booking a man and a van service: Phone number – Do they provide a landline number or just a mobile, if it is just a mobile number then you should ask why. Address – Do they provide a physical contact address? Remember this is a stranger you are allowing into your home and if they are performing a removal how do you know you will ever see your items again once they are loaded on to their van? Insurance – Always ask to see proof of their goods in transit insurance this is DIFFERENT to their vehicle insurance. Payment – Never pay up front, always pay on completion and if they ask for a deposit offer to pay by bank transfer.

Watch out also for hidden extras, many companies will be quick to tell you what a super low hourly rate they offer and far slower telling you that they have a minimum hours charge. Watch out also for companies that try and add VAT or fuel charges on at the very end. Ignore sites that say prices from, this is a ploy to tempt you into calling them and it is near impossible to get the ‘from’ price unless it is a 5 minute job within a couple of miles of their base.

The internet is a great source for sniffing out independent reviews, if a company has been around a while and they have a decent rapport with their customers you can be sure that they will have some reviews written about them somewhere. Ignore sites that have a testimonial page hosted on their own web site, we can all get a family member to write us a few words and post them up as a pretend customer.
Finally does the man with a van service you are considering have any social media pages? Do they have a twitter or facebook account? If they are half decent they should have one, social media is a great way to report on good and bad experiences with friends. If they haven’t one then is it because they fear a few bad words maybe?

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