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== nonverbal communication ==

<html>Another important nonverbal cue, Zagnoli said, is wardrobe.
"First impressions aren't usually from the words coming out of your mouth, but from what you're wearing," she said. "And we are more likely to trust someone who is put together than someone who is not."
Although some people are born with a natural ability to communicate nonverbally, Zagnoli said those who have no comprehension of how they come off to others can improve their skills.
"Years ago, I had a client (whose) ability to communicate was awful,[http://www.patriotsjerseysfreeshipping.com/tom-brady-jersey-wholesale-91_95 Wholesale Tom Brady Jersey]," she said. "He put his hands behind his head and put his feet on the desk. He was from New York and now he was in Indiana. So we fixed (it). But it was an awareness issue. He wasn't aware that what worked for him in New York wouldn't work in Indiana."
Here are Zagnoli's tips for mastering your nonverbal communication:
Be aware of eye contact.
"A lot of people can have eye contact when they listen but then it falters when (they) start to speak," she said. "Usually no eye contact when you speak is thought to be a lack of confidence or lying. It could be taken as rude. But that person might just be scared or nervous." So it's important, she said, to make a conscious effort to sustain eye contact when both listening and talking.
Listen to your voice.
"Verbal communication is just the words but the voice itself is considered 'non-verbal,' " she said. "There is a certain level of modulation that appeals to the human ear and the way to find out where you are in that is to test it with other people. And you either use vowels or you don't use vowels. People from the South get the reputation for being friendly because they use vowels. Northerners don't. So you need to learn to use your vowels."
Embrace the human touch.
"If someone walks into the room and they are patting backs and shaking hands," she said, he or she is likely to be the most popular person in the room.
"Some people don't like to be touched or aren't comfortable being the toucher," Zagnoli acknowledged,[http://www.patriotsjerseysfreeshipping.com/patriots-tshirts-wholesale-1317 <span style="font-weight: bold">Wholesale New England Patriots T-Shirts</span>], but "they are missing a tool in their nonverbal tool box."
Take advice from friends and family.
"Unless you have someone telling you or giving you feedback that your posture is bad, (that) you're ignoring people or you're intimidating others, you won't know that it needs to be addressed," she said. "Ask someone to be brutally honest with you."
And be willing to let them help. "I have a business partner who got a bad rap for years because people thought she was disorganized mentally (because) she is one of those people where a drawer can be open for six months and it wouldn't bother her a bit," Zagnoli said. "So my staff had to take it upon ourselves to change her environment. This was the only way to change the impression that others had of her."
Finally,<b>[http://www.patriotsjerseysfreeshipping.com/new-england-patriots-jersey-wholesale-91 New England Patriots Jersey]</b>, don't jump to conclusions.
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Twitter: @jenweigel</html>