Where Has Client Service Gone




Whatever occurred to the adage "The client is king or queen"? or the buyer is often right.  Not anymore. Companys representatives appear to delight in arguing with and stone-walling clients and some even brag on their blogs about early morning and late evening calling just to upset consumers to set them up for their day.

What sort of individual gets kicks from this sort of behavior? Do they even feel ahead of they call the reaction of the customer they call and whom they may well come in speak to with that day? Is this sort of action possibly more legal liability just waiting to occur?

Road Rage is so frequent in our society now.. whats next- Telephone Tantrum? Will this also be a psychiatric diagnosis and a legally defendable offense? I would almost bet on it!

Credit card firms are the amongst some of the worst offenders and now, if a single is a very good, pay your bills on time and in full consumer they dont want you and in reality, are contemplating penalizing the "very good customer" by charging them an annual fee to use their card.  Seriously?

It really amazes and stuns me how deplorable buyer service has grow to be. Its such an oxymoron.. buyer and service dont go together anymore there is no service for the buyer it is all about the companys way to make cash, much more profit. Dont businesses care any longer about the way that they are perceived? The only energy and voice the consumer has left is not to be a companys consumer anymore and when that occurs there will be no want for the bottom-line, creating money/profit, consumer service or the CEO consequently no a lot more company.

I have always been a good person and I try to appear at each sides of every circumstance. Learn further on a partner site by clicking [http://saxonworks.com/discussion/topic.php?id=35833&replies=1 relevant webpage]. Do I have recommendations and supply solutions. Definitely! When I have had an excellent experience with consumer service I tell them so and thank them as nicely as telling everyone that I come in get in touch with with what a great company, service or solution they have.Lately, I have been silent.. wonder why?.