Konsumen Cerdas Paham Perlindungan Konsumen

De BISAWiki

Edição atual tal como 09h37min de 28 de março de 2013

Smart Consumer Understanding of Consumer Protection (konsumen cerdas paham perlindungan konsumen) is the hope of each person to exist a savvy consumer can not with no trouble won over by the sweet promises of the seller. But it is not simple to exist a smart consumer in the midst of the market and the lofty order of consumers. To live a savvy consumer, you can interpret this article.

Why ought to it subsist a Smart Consumer

Widespread flow of goods and / before services on the advertise build misled consumers to prefer according to what is seen is not needed or else advantageous. To avoid yourself from the unenthusiastic utilize of a product, the consumer should live wary in selecting the goods / services to live consumed.

Through income of this information, customers are anticipated to enhance their sympathetic of their rights and obligations. Tersosialisasinya tips savvy consumer as consumer common accountability, to hearten the growth of community and being a smart consumer consumer motivator in the environment that is likely to live free of charge of unconstructive overload utilization of goods / services that do not comply with the Health, Safety and Environment (K3L).

Who is the consumer??

Everyone is a consumer user of goods and / before services available in the community, in cooperation for the benefit of yourself, your family, supplementary citizens, otherwise additional livelihood beings and not meant for sale.

Critical and courageous brawl designed for their rights if the goods / services purchased not in accordance with the compulsory standards and in accordance with the agreement, except clients too call for to recognize the obligations.

As clients, we are entitled to:

Getting the comfort, safety and safety

Selecting the goods / services to subsist used

Obtain accurate, obvious and sincere regarding the condition and guarantee the goods and / or services

Heard their opinions and grievances

Getting Advocacy

Receive guidance

Treated or serviced appropriately and honestly and not discriminatory

Redress / compensation

In adding, it is obliged to:

Read or follow instructions / information and usage procedures

Good faith in the transaction

Pay in accordance with an settled switch rate

Following the settlement of legal disputes consumer protection

SMART CONSUMER is dangerous clients and gutsy brawl meant for their rights if the goods / services purchased not in accordance with the compulsory principles and in accordance with the agreement, other than customers too call for to recognize the obligations.

ICON "Smart Consumer" animals such deer are analogous to having an attitude or else behavior which cunningly and vigilantly than some additional animal.

Hare forever had a lot of sense to exist a life that is always secluded on or after harm. Consumer behavior can be alive likely as the crafty hare, smart and watchful when annoying to consume the goods and / before services.

Tips intended for Being a Smart Consumer:

1. Enforce Your Rights & Obligations As Consumers

Consumers are qualified to gravely and daringly scrap meant for their rights if the goods / services purchased not in accordance with the obligatory values and in accordance with the agreement, except patrons also want to recognize their obligations as affirmed in the BFL.

2. Researching Before Buying

Consumers have forever trained the habit to peruse the goods and / or services obtainable / available in the market. Minimal by naked look at can be alive old to decide the real situation of the goods and / before services, and when it is fewer obvious / tacit, can convey to inquire questions before to get in sequence on top of merchandise and / or services. Based on this, an overview can exist obtained for the goods and / or services offered on the market.

3. Note Label, MKG, and Term Expiration

Consumers want to live extra serious to recognize the condition of the goods and / before services, chiefly on top of fare stuff, beverages, drugs and cosmetics, in a state which is accompanied wrapped tag. Inside the label incorporated, in the midst of others: the composition, the benefits of the manufacturer, and expiration.

When you procure telematics and electronic crop should come with instructions for utilize (manual) and warranty card sales in the Indonesian language.

Note the expiration time to exist wary of goods that enter the body otherwise worn external / top of the body. Because the goods are therefore intimately linked to health, protection and security (K3L) consumers.

4. According to Ensure Product Quality Standard K3L

Consumers are invited to getting well-known with the SNI products and attention to products that have a mandatory SNI. Products noticeable SNI give supplementary pledge to health, protection and consumer safety, and yet the environment (K3L).

Currently present are products with the SNI live voluntary (voluntary) and 89 types of products that are Mandatory SNI.

Other standards forced in the world are Japanese Industrial Standards (JIS), British Standards (BS), American Society for Testing and Materials (ASTM), the Codex Standard, Conformit� EUROPEENNE (CE), and others.

5. Buy Match Requirement Not Desire

Consumers are invited to have a culture of consumer behavior does not denote the goods and / or services that you are the master before influence patrons as customers who forbidden his desire to purchase merchandise and / otherwise services.

Where can Consumers Complain:

1. BUSINESS ENTERPRISES, is the first stride that must exist ended to resolve by peaceful means.

2. LPKSM, (Institute for Consumer Protection Society Sadaya), if:

You perform not attain a peaceful road with businesses that necessitate conciliation and advocacy to obtain compensation designed for the utilize of goods and services that do not comply with the requirements;

You necessitate an advocacy and support set in the form of class action.

3. BPSK (National Consumer Disputes Penyelesaiaan), rider you perform not attain quiet with the business and sought to settle elsewhere of court, through: Mediation, Conciliation and Arbitration.

4. GOVERNMENT,

Indag Office Province / Regency / City, Unit / additional linked Government agencies.

Complaints and Postal Service Directorate of Consumer Information; Hotline: 021-344183; Email: kip-dpk@kemendag.go.id

Monitoring systems Consumer Protection Directorate General of Standardization and Consumer Protection, through: http://arifpoetrayunar.blogspot.com/2013/03/konsumen-cerdas-paham-perlindungan.html

5. COURT, when troubles between patrons and businesses can not be alive advanced elsewhere of court.

For more reviews please see the section “konsumen cerdas paham perlindungan konsumen (Smart Consumer Understanding of Consumer Protection)” by Arif Poetra Yunar.