Office Cleaning - Advice For The Cleaning Company
De BISAWiki
This expression standards have dropped..
For contract cleaning organizations company cleaning could be the best industry to break into. Some firms change their products on a regular basis, every year or some even every 6 months simply because they can't locate a organization that will regularly meet their needs. What we find is why these companies do not have a clear sign of what is expected from your clean. As time passes they complain that standards have fallen.
This expression standards have fallen is oft repeated with a company representative who is complaining about the cleaning. And that means you ask what facet of the cleaning has or isn't being done. The response is frequently across the lines of, properly its all being done however the standard is not what we have come to expect. So after this you ask when they can provide specific examples so these can be rectified. Answer; not really its exactly that standards have fallen. This is the most frustrating part if you are the cleaning services company. So you get directly into visit the areas, talk to the company and to the products. Very often you'll find nothing is in fact wrong with the washing and that everything according to the agreement will be satisfied. This may well be the start of the process of the business looking to replace you.
Why does this happen? It can happen for a number of reasons, but the principle explanation is that the customers expectations of the cleaning process is not shown in the cleaning schedule, as it changes as time passes or it may simply be unrealistic and does not take account of natural deterioration in-the building.
As an example it could be that some staff has found cup rings on their desk and reported that these are not being cleaned. The products when approached about this maintain that they are able to never clean that particular table as it is definitely full of papers. Or somebody has moved their workstation and complained about the quantity of dirt and fluff accumulated around the wiring of the computer. As a result the products are obviously perhaps not doing a good job.
How are these issues over come? The best way of preventing these problems is to carry out a cleansing study of the premises in which such details could be outlined and a possible remedy proposed. For case desks can be polished on a rota system and if it is time for a certain block of desks to be polished the individuals whose desks are being completed are informed of the clean and directed to clear their areas. If they do not then they cannot complain if they're not refined.
Having made a detailed cleanup review it should then be possible to sit-down with the customer and discuss which elements they'd want to use up and which may be ignored. Clicking carpet cleaning wimbledon probably provides suggestions you might tell your girlfriend. On this basis an offer may then be provided. Both functions are then very clear regarding the standard and extent of the clear. So what was subjective before becomes objective and measurable. The cleaners should know exactly what is expected of them and the consumer should have a far more practical and objective assessment of the cleaning. Cleaning studies carried out properly can save you claims and the potential loss in contracts.
